- There are no extra charges on exchange
- Original shipping charges are non-refundable
- YOU are responsible for the charges of the exchange shipping process
2. What is the procedure of exchange?
- If you wish to exchange the product, please do so by reaching out to our team on email@example.com
- Our team will guide you through all the steps of the exchange process.
- Note: All exchanges are handled ONLY through EMAIL.
3. What items can be exchanged?
- Any product purchased from dishkiyaun.com can be exchanged
- The product should be returned in the condition it was received.
- The tags and packaging should be intact.
- Any damage to the product is not liable for exchange.
- For garments purchased from our website, it should be unworn and unwashed to be liable for an exchange.
4. What is the exchange procedure?
- After receiving the shipment, you can exchange the said product within 7 days from receiving the product
- After our warehouse receives the said product, it is inspected and then the exchange process starts.
- This process may take anywhere between 10 - 15 working days
- We only provide store credits if you decide to return the product
5. Can the product be exchanged after 30 days if the color fades out?
- After the 7 days exchange period - we cannot exchange the product. The color will fade after multiple/rigorous use.
If you wish to cancel your order, please do let us know until 3 hours of placing the order. After the 3 hours, the order gets processed automatically.